Tayrona Bag

US: Free standard shipping for orders over $150; under $150, $8.99 applies. Processing takes 1-3 business days. Most deliveries arrive within 2-3 business days, after shipping.  

International: Shipping fees calculated at checkout. Processing takes 1-3 business days. Most orders arrive within 5-7 business days after shipping.

We are dedicated to ensuring your satisfaction with every purchase! If for any reason you're not completely happy, don't fret - you have the flexibility to return any item within 30 days of receipt. There is a flat rate return shipping fee of $4.99. Items featuring automatic or coupon discounts of 40% or greater, are considered Final Sale and cannot be returned. Clearance items and those explicitly marked as Final Sale on the product page are also ineligible for return or exchange.

To qualify for a return, please ensure that all products are unused and in brand-new condition, with all original packaging and hygiene protectors in place, just as you received them.

To process your return or exchange,

 

Go to the website and log in to your account.

Navigate to the "Orders" section.

Find the order you want to return and click on it.

Select the “Request Return” option.

Choose the items you want to return, provide the reason, and submit the request.

 

Once our quality control team receives and approves the product and verifies that it meets our return policy conditions, your return will be processed in 3-10 business days.