Returns & Exchanges

You have 14 days from delivery to request a return, exchange, or store credit.

• Refund – Free if requested and shipped within 7 days
  After 7 days: $4.99 return label + 5% restocking fee
  Original shipping is non-refundable.
  ➝ If your return brings your order total below $200, the standard $8.99 shipping fee will be deducted from your refund.

• Exchange – Always free within 14 days
  ➝ We cover return shipping and the shipment of your new item.

• Store Credit – No fees, anytime within 14 days
  ➝ Email us at info@woahstore.com with your order number to request store credit.

✧ Eligibility

• Items must be unworn, unwashed, with original tags and packaging

• Accessories, swimwear, and items marked as Final Sale or discounted over 40% are not eligible for return.
  

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✦ Want to process a return?

• Log in to your account:
• In the "Email" field, enter your email address, and then click "Continue".
• In your email account, open the email sent from our store and copy the six-digit verification code included in the email.
• Go back to the online store, and then enter a six-digit verification code.
• Click "Request return" for the order that you want to submit the return for.
• If your order has more than one item, then select the items that you want to return.
• Select a return reason and add a note for the store
• .Click "Request return"

If your return request is approved and requires shipping, then you receive an email with shipping instructions and a return shipping label. After the product is returned, you receive a refund.