Not in love with it? No worries. We offer free return shipping and store credit for all returns within 14 days
We issue 110% store credit — the full amount you paid plus 10% extra. A member of our team will help you find the right piece.
Defective item?
Full refund to your original payment method. Contact us within 14 days of delivery with a photo.
How to request a return
01
Log into your account and go to Orders
02
Click the order and select Request Return
03
Select items and provide a brief reason
04
Submit — we respond within 1–2 business days with your prepaid label
Conditions
Return window 14 days from delivery
Item condition Unworn, tags attached
Return shipping Prepaid label provided
Final sale items Not eligible
Store credit Never expires
Orders ship directly from designer ateliers in Colombia — hand-verified before they leave.
Full returns policy →