Neef One Piece

U.S. Shipping:

• Free standard shipping on orders over $200

• $8.99 flat rate for orders under $200

• Processing time: 1–3 business days

• Delivery time: 2–3 business days after shipping

International Shipping:

• Shipping fees are calculated at checkout

• Orders are processed within 1–3 business days

• Most deliveries arrive within 5–7 business days after shipping

Please note:
Items with a made-to-order policy may take longer to ship and deliver than the standard timelines listed below. These items will have a note in their product description.

✧ RETURNS WITH PURPOSE ✧

At WOAHCO, every piece is handpicked from limited collections and emerging designers — not mass-produced or overstocked. That’s why our return policy balances fairness for you and sustainability for us.

We gladly accept returns within 14 days of delivery, as long as items are unworn, unwashed, with original tags and packaging.

💳 REFUND

• $4.99 return label + 5% restocking fee

• Original shipping cost is non-refundable
  ➝ If your return brings your order total below $200, we deduct the standard $8.99 shipping fee

🔁 EXCHANGE – Always Free

• Request within 14 days

• We cover return shipping + reshipment of your new item

• Easy and fast — we want you to find your perfect fit

🎁 STORE CREDIT – Flexible & Fee-Free

• Available anytime within 14 days

• No restocking fee, no shipping deduction
  ➝ Just email us at info@woahstore.com with your order number

🚫 NOT ELIGIBLE FOR RETURN

• • items marked Final Sale, or discounted 40% or more

  • Items with tags removed, missing hygiene liners, signs of wear, or not returned in original packaging (including protective pouches or dust bags)

🤍 NEED HELP BEFORE YOU BUY?

To minimize returns, we’re here to help you get it right from the start:

• DM us @woahco or chat with us at our online store chat, for fit help, styling tips, or extra photos. 

• Our team is happy to guide you before you order!

✦ Want to process a return?

• Log in to your account:
• In the "Email" field, enter your email address, and then click "Continue".
• In your email account, open the email sent from our store and copy the six-digit verification code included in the email.
• Go back to the online store, and then enter a six-digit verification code.
• Click "Request return" for the order that you want to submit the return for.
• If your order has more than one item, then select the items that you want to return.
• Select a return reason and add a note for the store
• .Click "Request return"

If your return request is approved and requires shipping, then you receive an email with shipping instructions and a return shipping label. After the product is returned, you receive a refund.